McDonald's Holdings Company (Japan), Ltd.
McDonald's Company (Japan), Ltd.
Based on the Act on the Protection of Personal Information (“Personal Information Protection Act”), McDonald's Holdings Company (Japan), Ltd. and McDonald's Company (Japan), Ltd. set forth the Personal Information Protection Policy (“Policy”) concerning personal information of customers and all other persons who engage in the business activities of McDonald's including the shareholders and employees (collectively “Customers”). This Policy applies to all McDonald's companies.
Also, Customers who use websites, mobile applications, and individual services (collectively “Website”) provided by the McDonald's are deemed as having agreed to this Policy.
Translation from Japanese
“Personal information” means information relating to a living individual which falls under any of the following:
McDonald's establishes a personal information protection management supervisor to ensure strict management of personal information, in compliance with the Personal Information Protection Act and company rules relevant to laws and regulations.
Website applies full security measures to its websites against unauthorized access, data leakage, alteration and/or destruction to protect Customers’ personal information. However, these security measures do not provide protection for data communication between Customers’ PC and Website. Each Customers is responsible for the management of security measures.
McDonald's may use personal information collected from Customers for purposes listed below. In case when personal information is going to be used for programs, campaigns, Customers service or other purposes not listed below, the purpose of use will be specified prior to collecting personal information.
The McDonald's uses personal information of Customers only within the scope of purposes specified at the time of collecting such information. In case when a situation requires changes within the boundary that is reasonably recognized as relevant to the said specified purpose of use, this will be notified to Customers or announced on the Website. In case when a situation requires the use of Customers’ personal information outside of the boundary that is reasonably recognized as relevant to the said specified purpose of use, consent will be obtained from Customers before use. Customers’ personal information will not be used for the said purpose in case of refusal to give a consent.
McDonald's protects personal information of minors to the same degree as personal information of adult. However, children below 13 years old are recommended to use with a parental guardian and his/her consent when children use McDonald's Website or apply for any programs. Children below 13 years old are discouraged from sending personal information to the McDonald's Website without parental consent.
Children below 13 years old are allowed to participate in free giveaway and each scheme; however, winning notification and prizes may be sent to their parent or guardian. In case when a winner is below 13 years old, consent from his/her parent or guardian will be obtained prior to announcing the above winner’s name, age or photos.
When a Customers desires discontinuation of use of informative information, please set the restriction for an advertising identifier (opt out) etc. in accordance with the guide described in the following website.
However, if a Customers takes such measures, use of services such as this Website may be restricted and/or a part of features provided through services may be unavailable.
Personal information of Customers may be used by the following shared users within the scope of specified purpose of use:
McDonald's does not provide Customers’ information to a third party without prior consent of the said Customers, except in cases stipulated in Article 6 (Shared Use of Personal Information within the Group) or Article 7 (Entrustment of Personal Information). However, McDonald's may provide Customers’ information to a third party without prior consent of the said Customers, to the minimum extent necessary, in the following cases:
Providing personal information to McDonald's is optional and Customers may choose not to provide such information. However, this may limit the services Customers can receive. Customers may request the personal information protection management supervisor to disclose their personal information provided to McDonald's, and may seek to revise incorrect personal information, if any. Also, Customers may request to delete such information in case of questionable handling by McDonald's.
Please contact the McDonald's Customers Service Desk to disclose, revise or delete Customers’ personal information.
This Policy may be revised due to changes of collecting personal information and/or purpose of use etc. A new policy will be applied after the revision. Individual Customers will not be notified of a revision of the Policy but it will be announced by updating this page, and therefore it is recommended to visit this page from time to time.
McDonald's Company (Japan), Ltd., Customer Satisfaction Department
Inquiry Form https://www.mcdonalds.co.jp/cgi-bin/cservice/form2/form.cgi?ex=1